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Monzo Bank Restores Service After Major App Outage

1/13/2026

32 5 Full Breakdown

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Story summary
  • Monzo Bank fixed a mobile app outage that disrupted UK users.
  • The problems began around 3 PM GMT, with more than 4,000 reports.
  • Monzo activated its backup system, Monzo Stand-in, enabling card payments and cash withdrawals.
  • The bank confirmed the outage and said it was investigating the cause.
  • Monzo has over 14 million UK customers, and many were affected.