Story perspectives

Llanelidan Residents Isolated Without Internet During Holiday Crisis

1/14/2026

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Summary

Story summary

Residents of Llanelidan in Denbighshire, Wales have been without internet, TV, and landline since December 6 due to storm damage.
Howard Parry, a 79-year-old pensioner from Llanelidan, said Openreach has not communicated about repairs.
The outage leaves residents isolated during the festive season.
Openreach acknowledged the issue and cited difficulties accessing the damaged pole for repairs.
Denbighshire County Council said it is not responsible for the situation.

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Story summary

Residents of Llanelidan in Denbighshire, Wales have been without internet, TV, and landline since December 6 due to storm damage.
Howard Parry, a 79-year-old pensioner from Llanelidan, said Openreach has not communicated about repairs.
The outage leaves residents isolated during the festive season.
Openreach acknowledged the issue and cited difficulties accessing the damaged pole for repairs.
Denbighshire County Council said it is not responsible for the situation.