Story perspectives

Co-op Faces Backlash for Discriminatory Will-Writing Policy

1/14/2026

Summary

Story summary

A London resident reports discriminatory treatment by The Co-op's will-writing service due to Russian birthplace.
The service canceled the appointment after the resident requested a will update, citing legal advice against assisting anyone born in Russia.
The Co-op said it must follow strict financial regulations after Russia's invasion of Ukraine.
HM Treasury said birthplace discrimination is questionable, but companies have discretion in compliance.

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Story summary

A London resident reports discriminatory treatment by The Co-op's will-writing service due to Russian birthplace.
The service canceled the appointment after the resident requested a will update, citing legal advice against assisting anyone born in Russia.
The Co-op said it must follow strict financial regulations after Russia's invasion of Ukraine.
HM Treasury said birthplace discrimination is questionable, but companies have discretion in compliance.