Story perspectives

Nationwide Launches 'Call Checker' to Combat Scam Calls

1/14/2026

Summary

Story summary

Nationwide Building Society has launched the 'Call Checker' feature to verify a genuine Nationwide representative through the banking app.
Research shows UK adults receive two scam calls weekly, with over half believing these calls are increasing.
Experts commend the move as a necessary response to sophisticated scams, noting the telecom industry has failed to keep pace.
Nationwide aims to empower customers and reduce the risk of impersonation scams.

History

Historical Context

The Telecom Fraud Prevention Act was enacted in the UK in 2006 to combat a surge in telephone scams, with studies revealing that over 40% of adults had received fraudulent calls. In response to ongoing challenges, Nationwide Building Society launched its 'Call Checker' feature, aiming to empower consumers as UK adults now receive an average of two scam calls weekly, highlighting the persistent threat of impersonation scams.

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Story summary

Nationwide Building Society has launched the 'Call Checker' feature to verify a genuine Nationwide representative through the banking app.
Research shows UK adults receive two scam calls weekly, with over half believing these calls are increasing.
Experts commend the move as a necessary response to sophisticated scams, noting the telecom industry has failed to keep pace.
Nationwide aims to empower customers and reduce the risk of impersonation scams.

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