Story perspectives

India Urges Quick Commerce Firms to Prioritize Worker Safety

1/14/2026

Summary

Story summary

India's government urged quick commerce firms to drop 10-minute delivery promises over gig workers' safety and working conditions.
Federal Labour Minister Mansukh Mandaviya met with Blinkit, Swiggy, and Zepto executives to discuss improvements.
Blinkit removed the 10-minute guarantee from its branding.
Lawmaker Raghav Chadha praised the decision as a victory for delivery riders.
Messaging may change, but the operational model is expected to stay largely unchanged in the short term.

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Story summary

India's government urged quick commerce firms to drop 10-minute delivery promises over gig workers' safety and working conditions.
Federal Labour Minister Mansukh Mandaviya met with Blinkit, Swiggy, and Zepto executives to discuss improvements.
Blinkit removed the 10-minute guarantee from its branding.
Lawmaker Raghav Chadha praised the decision as a victory for delivery riders.
Messaging may change, but the operational model is expected to stay largely unchanged in the short term.