Story perspectives

Immigration Glitch Delays Travelers Amid Malaysia 2026 Campaign

1/15/2026

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Summary

Story summary

On January 10–12, 2026, travelers at Malaysia's Bangunan Sultan Iskandar Customs faced delays up to two hours due to an immigration glitch.
The disruption coincided with the Visit Malaysia 2026 campaign, highlighting concerns about Malaysia's 30-year-old immigration infrastructure.
Authorities, including AKPS, are transitioning to the National Integrated Immigration System (NIISe) to replace the 30-year-old system.
NIISe aims to improve border security and efficiency with AI and facial recognition.

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Story summary

On January 10–12, 2026, travelers at Malaysia's Bangunan Sultan Iskandar Customs faced delays up to two hours due to an immigration glitch.
The disruption coincided with the Visit Malaysia 2026 campaign, highlighting concerns about Malaysia's 30-year-old immigration infrastructure.
Authorities, including AKPS, are transitioning to the National Integrated Immigration System (NIISe) to replace the 30-year-old system.
NIISe aims to improve border security and efficiency with AI and facial recognition.