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UK Power Restores Outages Amid Ongoing Communication Struggles

1/15/2026

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Summary

Story summary

Lesley reports ongoing internet outages and power cuts, hindering communication with her elderly mother.
UK Power Networks says it installed generators while replacing 21 electricity poles earlier in January.
On January 11, UK Power Networks identified an overhead line fault and isolated power to 64 customers.
UK Power Networks restored supplies by 15:07 GMT.
BT Group is addressing coverage issues with an engineer on Wednesday.

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Story summary

Lesley reports ongoing internet outages and power cuts, hindering communication with her elderly mother.
UK Power Networks says it installed generators while replacing 21 electricity poles earlier in January.
On January 11, UK Power Networks identified an overhead line fault and isolated power to 64 customers.
UK Power Networks restored supplies by 15:07 GMT.
BT Group is addressing coverage issues with an engineer on Wednesday.