Story perspectives

Seoul Mandates Bilingual Taxi Receipts to Combat Overcharging

1/20/2026

Summary

Story summary

Starting December 2025, Seoul will require bilingual taxi receipts displaying fares, pick-up/drop-off times, and English surcharges.
From June to December 2025, Seoul recorded 487 complaints of overcharging, prompting investigations and fines.
Taxi apps will separately show operating fares and toll fees for foreign users.
The city launched a QR-based reporting system and installed 71,000 complaint-guidance stickers.
Director Yeo Jang-kwon of the Seoul Metropolitan Government emphasized improving service for foreign visitors.

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Story summary

Starting December 2025, Seoul will require bilingual taxi receipts displaying fares, pick-up/drop-off times, and English surcharges.
From June to December 2025, Seoul recorded 487 complaints of overcharging, prompting investigations and fines.
Taxi apps will separately show operating fares and toll fees for foreign users.
The city launched a QR-based reporting system and installed 71,000 complaint-guidance stickers.
Director Yeo Jang-kwon of the Seoul Metropolitan Government emphasized improving service for foreign visitors.