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Full Breakdown

San Francisco Center Mall to Close Amid Rising Crime and Declining Foot Traffic

1/22/2026, 1:41:24 AM

Overview of the Closure

The San Francisco Center, formerly known as the Westfield Mall, is set to permanently close its doors on January 26, 2026, following a significant decline in foot traffic attributed to rising crime rates in the area. Located near Union Square, the mall has experienced a dramatic downturn in business, with many stores shuttering over the past few years. The closure marks the end of an era for a shopping destination that once boasted around 200 stores.

Crime Surge and Its Impact

Recent reports indicate that while overall crime in San Francisco has decreased, the southern district, where the mall is located, has seen a staggering 92% increase in crime year-on-year. Larceny-theft incidents reported to the San Francisco Police Department nearly doubled from 955 to 1,876 between January and August 2024. This surge in nonviolent thefts has contributed to the mall's decline, leading to the closure of major retailers such as Nordstrom and Bloomingdale's.

Historical Context and Ownership Changes

The San Francisco Center was valued at approximately $1.2 billion a decade ago but was foreclosed in November 2024 and subsequently sold to a group of lenders, including JPMorgan Chase and Deutsche Bank, for $134 million. The new owners initiated cost-cutting measures and began terminating leases for remaining businesses, further accelerating the mall's decline. By late 2025, fewer than 20 businesses remained operational in the 1.5 million square foot space.

Official Statements and Future Prospects

Alicia Trost, BART's chief communications officer, confirmed that the entrance to the mall from the Powell Station concourse level has been sealed, indicating a shift in the mall's accessibility. The future of the property remains uncertain, with speculation about potential redevelopment into housing, warehouses, or government offices, as has been the trend for many closed malls across the United States.

Criticism and Community Sentiment

The closure has elicited a wave of nostalgia among former customers, many of whom have shared their sadness over the mall's decline. Former shopper Ashley Fumore expressed, “I get really sad thinking that nobody comes here anymore,” reflecting the emotional impact on the community. Critics have pointed to the city's handling of crime and homelessness as contributing factors to the mall's downfall, with some attributing the decline to broader issues within San Francisco's governance.

What's Next for San Francisco Center

As the San Francisco Center prepares to close, the implications for the local economy and community are significant. The mall's closure is emblematic of a larger trend affecting retail spaces across the country, driven by changing consumer behaviors and the rise of e-commerce. The city’s new mayor, Daniel Lurie, has focused on addressing crime and drug issues in downtown San Francisco, but it remains to be seen whether these efforts will be sufficient to revitalize the area or if the mall's fate is a sign of ongoing challenges ahead.

Verbatim Quotes

  • “I get really sad thinking that nobody comes here anymore,” — Ashley Fumore, Former Customer
  • “When my kids were small. We would come down here, and I would put them in the stroller and just walk them all,” — Carmella West, Former Shopper
  • “Depending on the property’s future use, any new ownership may wish to reopen the entrance.” — Alicia Trost, BART Chief Communications Officer