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AI Use Rises 13%, Worker Confidence Plummets 18%

1/22/2026

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Story summary
  • In 2025, AI usage among workers increased by 13% despite a drop in confidence of 18%.
  • Older workers, particularly baby boomers, reported a 35% decrease in confidence.
  • Fifty-six percent of workers received no recent skills development, fueling burnout and stress.
  • Microsoft CEO Satya Nadella says AI must improve outcomes in key sectors to sustain public support.