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Story summary
- WestJet Airlines reversed its plan to tighten economy seating after public backlash over cramped legroom.
- The plan would have reduced seat pitch from 30 inches to 28 inches to add more seats and increase capacity.
- Other airlines, including Southwest and United, are adjusting seating arrangements to maximize capacity under the U.S. Federal Aviation Administration (FAA) safety standards.
- Advocates for passenger rights warn that reduced seat dimensions could harm health and safety.
