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South East Water Staff Face Abuse Amid Shortages

1/27/2026

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Summary

Story summary

UNISON's South East regional secretary Jo Galloway says South East Water staff are disheartened after abuse from angry customers.
South East Water established bottled water stations in Kent and Sussex after water shortages in January.
Jo Galloway noted a small group of customers directed their frustration at the workers.
South East Water says the safety and well-being of its employees is its top priority and it does not tolerate abuse.

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Story summary

UNISON's South East regional secretary Jo Galloway says South East Water staff are disheartened after abuse from angry customers.
South East Water established bottled water stations in Kent and Sussex after water shortages in January.
Jo Galloway noted a small group of customers directed their frustration at the workers.
South East Water says the safety and well-being of its employees is its top priority and it does not tolerate abuse.