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Citigroup Mandates AI Training for 175,000 Employees

1/28/2026

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Summary

Story summary

Citigroup is mandating AI training for 175,000 employees to help them adapt to new technologies and mitigate automation-related job losses.
The program has generated over 6.5 million prompts entered into AI tools and achieved a 70% adoption rate.
Citigroup Chief Executive Jane Fraser said equipping staff with AI skills will enable those who can use AI to outperform others.

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Story summary

Citigroup is mandating AI training for 175,000 employees to help them adapt to new technologies and mitigate automation-related job losses.
The program has generated over 6.5 million prompts entered into AI tools and achieved a 70% adoption rate.
Citigroup Chief Executive Jane Fraser said equipping staff with AI skills will enable those who can use AI to outperform others.