Story perspectives

Southwest Airlines Ends Open Seating, Introduces Assigned Boarding Groups

1/29/2026

Summary

Story summary

Southwest Airlines has transitioned to assigned seating, ending its 53-year open seating policy as of January 27, 2026.
The change creates eight boarding groups based on fare type, loyalty status, and seat location.
Passengers may choose Standard, Preferred, or Extra Legroom seats, with Extra Legroom offering more space at a premium.
Plus-size passengers who cannot fit between armrests must purchase an extra seat, replacing the previous more lenient approach.

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Story summary

Southwest Airlines has transitioned to assigned seating, ending its 53-year open seating policy as of January 27, 2026.
The change creates eight boarding groups based on fare type, loyalty status, and seat location.
Passengers may choose Standard, Preferred, or Extra Legroom seats, with Extra Legroom offering more space at a premium.
Plus-size passengers who cannot fit between armrests must purchase an extra seat, replacing the previous more lenient approach.