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Toronto Officials Admit Snow Removal Failures, Plan Fixes

1/29/2026

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Summary

Story summary

Toronto city officials acknowledged shortcomings in snow removal after the storm.
City manager Paul Johnson said 3,000 to 4,000 daily service requests total, mainly about sidewalks.
Mayor Olivia Chow said crews are prioritizing narrow residential streets.
Johnson admitted sidewalk clearing has not been adequately addressed and the city will deploy additional crews.
The city operates five snow dump sites and two snow melters and plans to add more.

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Story summary

Toronto city officials acknowledged shortcomings in snow removal after the storm.
City manager Paul Johnson said 3,000 to 4,000 daily service requests total, mainly about sidewalks.
Mayor Olivia Chow said crews are prioritizing narrow residential streets.
Johnson admitted sidewalk clearing has not been adequately addressed and the city will deploy additional crews.
The city operates five snow dump sites and two snow melters and plans to add more.