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Story summary
- Carolyn Piro, a New Jersey mother, seeks more than $20,000 in reimbursement from Celebrity Cruises after her autistic son Sean Curran was removed from a cruise ship in Cozumel on Christmas Eve.
- Piro says staff mishandled an incident with an underage girl, which led to his disembarkation without her presence.
- She has not received a reimbursement response.
- She urges better training for cruise staff to handle similar situations sensitively.
