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Capita Faces Backlog, Delays Pension Payments Nationwide

2/3/2026

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Summary

Story summary

Capita, the pension administrator, began managing civil service pensions in December.
The company reported a backlog of cases larger than expected.
As a result, some former state employees across the country have not received their income this month so far.
This situation affects pension payments for affected former state employees.

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Story summary

Capita, the pension administrator, began managing civil service pensions in December.
The company reported a backlog of cases larger than expected.
As a result, some former state employees across the country have not received their income this month so far.
This situation affects pension payments for affected former state employees.