E-Hailing Driver's PSV License Revoked Following Sexual Harassment Allegations

The Malaysian Transport Ministry has revoked the Public Service Vehicle (PSV) license of an e-hailing driver accused of sexually harassing a female passenger in Johor Bahru. This decision follows the emergence of a viral video that allegedly shows the driver reaching towards the passenger while inquiring about her age in Mandarin. The incident reportedly occurred during a ride from Taman Mount Austin to R&F Mall.

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Transport Minister Anthony Loke announced the immediate cancellation of the driver's PSV license, which prohibits him from operating on any e-hailing platform. Loke emphasized that the Ministry of Transport (MOT) will not tolerate any behavior that compromises passenger safety. Additionally, the ministry plans to summon all e-hailing operators, including Grab, to present action plans aimed at enhancing passenger safety measures.

Loke: E-hailing driver’s PSV license to be cancelled over alleged sexual harassmentWhat we know about the e-hailing sexual harassment case in JohorJB driver who sexually harassed passenger loses e-hailing licenceGrab Apologises After One Of Its Driver-Partners Tried To “Grab” His Passenger

The Johor Bahru South police have initiated an investigation into the incident. Police Chief Assistant Commissioner Raub Selamat confirmed that they are examining the video and working to identify the individuals involved. However, as of now, no official report has been filed by the victim or any witnesses. Authorities have encouraged anyone with relevant information to contact the local police.

What we know about the e-hailing sexual harassment case in Johor

In light of the incident, Grab Malaysia issued an apology, expressing deep regret over the situation and acknowledging its seriousness. The company stated that it is actively reaching out to the victim to provide support and investigate the matter further. Grab's response highlights the growing concern over safety in the e-hailing industry, particularly regarding the conduct of drivers.

Grab Apologises After One Of Its Driver-Partners Tried To “Grab” His Passenger

The incident has sparked public outrage, with many calling for stricter regulations and safety protocols within the e-hailing sector. The Transport Ministry's swift action reflects a commitment to addressing such issues and ensuring the safety of passengers. The upcoming meetings with e-hailing operators are expected to focus on improving existing safeguards and response mechanisms for handling complaints related to driver behavior.

What we know about the e-hailing sexual harassment case in Johor

While the actions taken by the Transport Ministry have been largely supported, some critics argue that more systemic changes are needed within the e-hailing industry to prevent similar incidents in the future. There are calls for comprehensive training programs for drivers and more robust reporting mechanisms for passengers.

What we know about the e-hailing sexual harassment case in Johor

• “The ministry will not tolerate any behaviour that compromises passenger safety and is prepared to support victims to ensure police action is taken,” — Anthony Loke, Transport Minister

What we know about the e-hailing sexual harassment case in Johor

• “We are aware of the video and investigations are being carried out from all angles.” — Raub Selamat, Johor Bahru South Police Chief

What we know about the e-hailing sexual harassment case in Johor

• “In a comment posted on Instagram, the company said it was “deeply sorry” over the incident and acknowledged the seriousness of the matter.” — Grab Malaysia Statement

Grab Apologises After One Of Its Driver-Partners Tried To “Grab” His Passenger

This incident underscores the ongoing challenges faced by the e-hailing industry in ensuring passenger safety and the need for continuous improvement in regulatory measures.

Loke: E-hailing driver’s PSV license to be cancelled over alleged sexual harassment