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Story summary
- The Internal Revenue Service reassigns experienced employees without tax backgrounds to entry-level roles due to staffing shortages.
- More than 20,000 employees have been cut, driving a 33% increase in tax return backlogs to 2 million.
- Reassigned workers from HR and IT lack training, raising concerns about higher error rates and service delays.
- Under U.S. President Donald Trump’s administration, federal agencies face similar workforce challenges.
