Story perspectives

Bunnings Approved for Facial Recognition Amid Privacy Concerns

2/5/2026

Summary

Story summary

Bunnings, the Australian hardware retailer, is approved to use facial recognition technology to combat crime in its stores.
The approval follows a 2024 ruling reversal by the Australian privacy commissioner, who found privacy breaches.
The Administrative Review Tribunal acknowledged safety needs but said Bunnings did not adequately inform customers about the scanning.
The Australian Information Commissioner is considering an appeal, while Bunnings' managing director emphasized safety and signage feedback.

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Story summary

Bunnings, the Australian hardware retailer, is approved to use facial recognition technology to combat crime in its stores.
The approval follows a 2024 ruling reversal by the Australian privacy commissioner, who found privacy breaches.
The Administrative Review Tribunal acknowledged safety needs but said Bunnings did not adequately inform customers about the scanning.
The Australian Information Commissioner is considering an appeal, while Bunnings' managing director emphasized safety and signage feedback.