Story perspectives
Alton Towers Bans ADHD, Autism Passes; Trial Begins Soon
2/5/2026
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Story summary
- Alton Towers will ban visitors with ADHD and autism from using the disability 'fast lane' passes that skip queues.
- Merlin, the park operator, cites increased demand for the passes.
- Guests with these conditions will receive one free essential companion ticket and access to sensory rooms.
- Rob Smith, Chief Operating Officer, says the change will be trialed during the February half-term holidays, with feedback guiding eligibility.
