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BT Group Faces £183M Profit Drop, Loses 200K Customers

2/6/2026

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Summary

Story summary

BT Group plc reported late-2025 losses of over 200,000 broadband customers and a 57% profit drop to £183 million.
The company revised its full-year customer losses to 850,000 from 900,000.
Chief executive Allison Kirkby said competitive pressure is easing as BT expands its infrastructure.
BT added 571,000 full-fibre customers in the quarter, while revenues fell 4% to £5 billion and Warner Bros Discovery losses weighed on results.

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Story summary

BT Group plc reported late-2025 losses of over 200,000 broadband customers and a 57% profit drop to £183 million.
The company revised its full-year customer losses to 850,000 from 900,000.
Chief executive Allison Kirkby said competitive pressure is easing as BT expands its infrastructure.
BT added 571,000 full-fibre customers in the quarter, while revenues fell 4% to £5 billion and Warner Bros Discovery losses weighed on results.