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EasyJet Flight Chaos: Passengers Left Stranded, Refund Delayed

2/10/2026

28 4 Full Breakdown

Summary

Story summary

In July last year, a UK air traffic control outage disrupted Gatwick flights.
An easyJet flight to Budapest used a smaller aircraft, leaving 35 passengers without boarding passes.
The passenger had to buy a £472 British Airways ticket after easyJet refused a refund.
After intervention, easyJet promised a refund, which took an additional month to process, and the article advises online check-in to avoid similar issues.

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Story summary

In July last year, a UK air traffic control outage disrupted Gatwick flights.
An easyJet flight to Budapest used a smaller aircraft, leaving 35 passengers without boarding passes.
The passenger had to buy a £472 British Airways ticket after easyJet refused a refund.
After intervention, easyJet promised a refund, which took an additional month to process, and the article advises online check-in to avoid similar issues.