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Story summary
- PG&E executives faced scrutiny at a San Francisco Board of Supervisors hearing regarding a power station fire and blackout that affected a third of the city before Christmas 2022.
- Executives apologized for inaccurate updates during the outage, attributing the issue to a flawed AI program.
- The fire department reported delays in PG&E's response and communication about the fire's location.
- Supervisor Bilal Mahmoud criticized PG&E's preparedness and called for improvements.
- PG&E CEO Sumeet Singh promised enhanced communication and preventive measures, with a follow-up hearing planned once the investigation concludes.
