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Story summary
- Readers respond to Sangeeta Pillai's article on 'thank you' with varied views.
- Deirdre Breen of Dublin says gratitude is vital to recognize service workers.
- Lotte Lina Kaiser of Geneva supports the sentiment and says that 'thank you' acknowledges workers' humanity.
- Roger Mortimore of Dorking agrees that gratitude has value and cautions that excessive gratitude can be overwhelming.
- Stephen Blakemore and Stephanie Bailey note that the United Kingdom says 'sorry' more than 'thank you'.
