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£1.05 Billion in Social Tariffs Remains Unclaimed in UK

2/13/2026

29 5 Full Breakdown

Summary

Story summary

About 5.3 million UK households are eligible for social tariffs, which average £220 in discounts.
4.8 million households do not claim social tariffs, leaving £1.05 billion unclaimed.
Research by Broadband Genie shows low awareness as BT, Sky, and Virgin offer social tariffs.
Georgina Colman, founder of Purpl, calls it a cost of living scandal and notes £24 billion in unclaimed support, with broadband the largest missed opportunity.

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Story summary

About 5.3 million UK households are eligible for social tariffs, which average £220 in discounts.
4.8 million households do not claim social tariffs, leaving £1.05 billion unclaimed.
Research by Broadband Genie shows low awareness as BT, Sky, and Virgin offer social tariffs.
Georgina Colman, founder of Purpl, calls it a cost of living scandal and notes £24 billion in unclaimed support, with broadband the largest missed opportunity.