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Story summary
- Airbnb plans to invest in AI to create an AI-native experience, announced by Brian Chesky, CEO of Airbnb.
- The AI-native experience aims to help guests book trips and hosts manage listings.
- Airbnb is testing an AI search tool with a small user group for a more intuitive experience.
- Airbnb's AI chatbot, launched last year in North America, resolves a third of requests autonomously and will expand globally next year.
