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Enterprises Shift to Internal Tools Amid Governance Concerns

2/17/2026

46 8 Full Breakdown

Summary

Story summary

A Retool report finds enterprises are shifting to internal tools, with 35% of 817 respondents replacing at least one SaaS tool.
78% plan to build more internal tools in 2026.
60% report creating tools without IT oversight, raising governance concerns.
David Hsu, Retool CEO, says building costs have decreased.
The report urges governance as internal software expands to address security and compliance risks.

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Story summary

A Retool report finds enterprises are shifting to internal tools, with 35% of 817 respondents replacing at least one SaaS tool.
78% plan to build more internal tools in 2026.
60% report creating tools without IT oversight, raising governance concerns.
David Hsu, Retool CEO, says building costs have decreased.
The report urges governance as internal software expands to address security and compliance risks.