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Bank of Canada Halts XTM Payments Amid Missing Tips

2/18/2026

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Summary

Story summary

The Bank of Canada issued a temporary order on February 18, 2026, halting XTM Inc.'s retail payments.
The order follows reports from B.C.'s hospitality sector that tips via XTM's Everyday platform were missing, including a claim of $12,000.
The Bank cited XTM Inc.'s failure to protect client funds and noted that Marilyn Schaffer, XTM Inc.'s chief executive officer, did not respond to inquiries about missing funds or reimbursement.

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Story summary

The Bank of Canada issued a temporary order on February 18, 2026, halting XTM Inc.'s retail payments.
The order follows reports from B.C.'s hospitality sector that tips via XTM's Everyday platform were missing, including a claim of $12,000.
The Bank cited XTM Inc.'s failure to protect client funds and noted that Marilyn Schaffer, XTM Inc.'s chief executive officer, did not respond to inquiries about missing funds or reimbursement.