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Wells Fargo Settles Class-Action Lawsuit Over Credit Reporting Violations

2/20/2026, 12:59:37 AM

Overview of the Settlement

Wells Fargo has agreed to pay $56.85 million to settle a class-action lawsuit alleging violations of the federal Fair Credit Reporting Act (FCRA) related to the reporting of mortgage forbearances during the COVID-19 pandemic. The lawsuit claims that the bank improperly reported certain mortgage accounts as “in forbearance” instead of “current,” which may have negatively impacted the credit scores of many California borrowers.

Background on the CARES Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act, enacted on March 27, 2020, was designed to provide financial relief to individuals affected by the pandemic. Under this legislation, lenders were required to report accounts that were placed under forbearance due to pandemic-related hardships as “current” if the borrower was up to date on payments prior to entering forbearance. This was intended to protect borrowers' credit scores during a time of widespread financial uncertainty.

Allegations Against Wells Fargo

The lawsuit alleges that Wells Fargo failed to comply with the CARES Act by inaccurately reporting the status of mortgage accounts. Plaintiffs contend that this misreporting harmed their credit scores, making it more difficult for them to refinance loans, secure new credit, or obtain favorable interest rates. The bank has not admitted any wrongdoing but has agreed to the settlement to resolve the claims.

Eligibility for the Settlement

To qualify for the settlement, borrowers must meet specific criteria:

  • They must be California residents who own or have owned property serviced by Wells Fargo.
  • Their mortgage accounts must have been marked as “current” at the time of entering forbearance.
  • They must have received a CARES Act forbearance on or after March 27, 2020, and their accounts must have been reported as “in forbearance” to credit bureaus.

Eligible borrowers will automatically receive payments from the settlement fund if the court approves the settlement during the final hearing scheduled for April 17, 2026.

Criticism and Concerns

Critics have expressed concerns regarding Wells Fargo's repeated issues with compliance and accountability. Kevin Thompson, CEO of 9i Capital Group, remarked, “This is yet another mark on the credibility of Wells Fargo... The bigger question isn’t just about this case; it’s about trust, accountability, and whether anything structurally changes.” Drew Powers, founder of Powers Financial Group, added that the settlement could lead to further actions against Wells Fargo in other states, emphasizing the long-term financial consequences for affected consumers.

Official Statements

A Wells Fargo spokesperson stated, "We are pleased to have reached a settlement that, once approved by the court, will resolve this matter." This sentiment reflects the bank's aim to address the allegations without admitting fault.

What's Next

The final approval hearing for the settlement is set for April 17, 2026. If approved, payments to eligible borrowers will commence shortly thereafter. Consumers who wish to object to the settlement must do so by March 25, 2026, and those wishing to speak at the hearing must file a Notice of Intention to Appear by the same date.

Conclusion

The Wells Fargo settlement highlights ongoing issues surrounding credit reporting practices during the pandemic and the importance of compliance with federal regulations designed to protect consumers. As the case progresses, it remains to be seen how this will impact Wells Fargo's reputation and whether similar lawsuits will emerge in other states.