Story perspectives
NYC Officials Use Playful PSAs to Boost Public Engagement
2/20/2026
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Story summary
- New York City officials, including Mamdani, are using playful PSAs on social media to promote public services.
- Recent videos highlight public bathroom access and explain the budget process in a lighthearted way.
- Officials say engagement with these posts has risen since the previous mayor.
- Yet experts question whether PSAs increase participation in 3-K and other programs.
