Full Breakdown
Los Angeles Removes Controversial PSA on Bus Etiquette
2/20/2026, 9:11:30 PM
Overview of the Public Service Announcement Campaign
The Los Angeles Department of Transportation (LADOT) recently withdrew a series of public service announcement (PSA) videos that urged bus riders to refrain from inappropriate behavior, including defecating on city buses. This initiative was part of a broader campaign titled "If you see something, do something about it," which aimed to encourage passengers to report various disturbances such as smoking, drinking, fare evasion, and loud music.
Reasons for Removal
The removal of the PSA videos occurred shortly after CBS LA inquired about the necessity of such announcements, specifically questioning whether there was a significant issue with passengers defecating on buses. Following this inquiry, LADOT took down the videos from both its website and YouTube channel without providing an explanation for their removal. The agency has not responded to requests for comments regarding the ongoing situation or the rationale behind the decision.
Reporting Mechanism for Incidents
Despite the withdrawal of the PSAs, LADOT continues to encourage riders to report any incidents of misconduct. Riders can submit reports through the LADOT website, email harassment@ladottransit.com, or by calling (213) 546-7066. The agency requests that reports include details such as the bus route, date, time, and a description of the individual involved in the incident.
Context of the Issue
LADOT operates the DASH bus system, which serves 27 neighborhoods across Los Angeles, in addition to providing commuter charters and transportation for older adults and individuals with disabilities. The decision to create and subsequently remove the PSA videos highlights the challenges faced by public transportation authorities in addressing behavioral issues among riders.
Criticism and Public Reaction
The abrupt removal of the PSA videos has drawn attention and raised questions about the effectiveness of LADOT's communication strategies. Critics may argue that the removal reflects a lack of transparency regarding public safety issues on city buses. The absence of a clear explanation from LADOT has left the public and media speculating about the underlying reasons for the campaign's discontinuation.
What's Next for LADOT?
As of now, LADOT has not announced any further plans to address the issues highlighted in the PSA campaign. The agency's ongoing commitment to maintaining a safe and respectful environment for all bus riders remains a priority, but the effectiveness of their strategies will likely be scrutinized in the absence of clear communication and public engagement.
