1 of 1
Story summary
- On February 20, 2026, RingCentral shares rose 34% after positive earnings that eased artificial intelligence (AI) concerns.
- Five9 rose 14% on February 20, 2026, after beating expectations and issuing optimistic guidance.
- Both companies noted that AI adoption has increased demand for their customer service solutions.
- The earnings results came amid a broader decline in the software sector, with the iShares Expanded Tech-Software Sector ETF down 23% this year.
