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TDS Customers Face Surprise Bill Hikes Amid Errors

2/21/2026

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Story summary
  • In Bend, Oregon, TDS customers on Price for Life plans faced unexpected bill increases, with monthly hikes around $5.
  • TDS acknowledged a billing error affecting a limited group and said affected customers would receive credits on upcoming statements.
  • Customers reported persistent struggles with TDS customer service while resolving billing issues.
  • TDS maintains an A+ BBB rating but has a 1.84/5 customer review rating.