Story perspectives

Surge in Aged Care Advocacy Amid Algorithmic Tool Concerns

2/23/2026

Summary

Story summary

Requests for aged care advocacy rose after government introduced an algorithmic assessment tool for home care.
The Older Person’s Advocacy Network reports a 50% rise in requests and concerns that assessors cannot override incorrect outcomes.
An 83-year-old woman and others describe despair at being denied support despite severe health issues.
The commission warns that inadequate home care can lead to serious health declines and premature entry into aged care facilities.

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Story summary

Requests for aged care advocacy rose after government introduced an algorithmic assessment tool for home care.
The Older Person’s Advocacy Network reports a 50% rise in requests and concerns that assessors cannot override incorrect outcomes.
An 83-year-old woman and others describe despair at being denied support despite severe health issues.
The commission warns that inadequate home care can lead to serious health declines and premature entry into aged care facilities.