Full Breakdown
DoorDash and Grubhub Suspend Operations Amid Historic NYC Blizzard
2/24/2026, 4:31:13 AM
Blizzard Conditions Prompt Delivery Shutdown
DoorDash and Grubhub announced the suspension of their delivery services in New York City starting late Sunday, February 23, 2026, as a powerful blizzard, described as a "bomb cyclone," hit the region. The storm brought significant snowfall, with reports indicating that New York City received approximately 15 inches by Monday morning. Mayor Zohran Mamdani enforced a citywide travel ban beginning at 9 p.m. ET on Sunday, which further necessitated the operational pause for safety reasons.
DoorDash's shutdown commenced at 8:30 p.m. ET, just 30 minutes before the travel ban took effect. The company activated its "Severe Weather Protocol" to ensure the safety of its delivery workers, known as Dashers. A spokesperson for DoorDash, Julian Crowley, stated, “We’re suspending operations early to keep Dashers safe and off the streets before the travel ban takes effect. We’re closely monitoring conditions and will resume as soon as it’s safe to do so.” Grubhub also paused its operations at 7:30 p.m. ET, with plans to reassess the situation the following morning.
Public Reaction and Criticism
The decision to suspend services elicited mixed reactions from the public. Some social media users criticized those reliant on delivery services, suggesting that the shutdown would be detrimental to individuals who lack cooking skills. One commenter remarked, “Praying for the people I know in NYC who have zero cooking skills and for whom DoorDash being closed is akin to a death sentence.” Conversely, others defended the use of delivery apps, highlighting their importance for individuals with disabilities who may struggle to obtain food independently.
Official Statements and Responses
Mayor Mamdani emphasized the need for public safety during the blizzard, urging residents to stay home and avoid travel. He stated, “Please, for your safety, stay home, stay inside and stay off the roads. Hazardous conditions put delivery workers, drivers, and restaurant staff at risk.” As the storm progressed, DoorDash indicated that it would continue to monitor weather conditions and provide updates regarding the resumption of services.
Conflicting Reports & Gaps
While DoorDash and Grubhub confirmed their operational pauses, other delivery platforms like Uber Eats and Instacart reportedly remained operational during the blizzard. However, no immediate comments were available from these companies regarding their service status during the storm.
What's Next
As the blizzard conditions begin to subside, DoorDash has indicated that it will reassess its operations and resume services as soon as it is deemed safe. The situation remains fluid, with ongoing updates expected from both delivery services and city officials as they navigate the aftermath of the storm.
