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Air India Faces Surge in Technical Incidents Amid Safety Scrutiny

2/25/2026, 1:49:46 AM

Rising Technical Incidents

Air India has reported a significant increase in technical incidents, reaching a rate of 1.09 incidents per 1,000 flights in January 2025, a fourfold rise from 0.26 incidents in December 2024. This spike marks the highest level of technical issues in at least 14 months, as detailed in an internal document submitted to the Indian government. The airline operated over 17,500 flights during January, recording 23 technical incidents across its domestic and international routes, with at least 21 of these cases undergoing formal investigation. Reported issues included engine stall warnings, flight control and hydraulic system failures, and five instances of fuel or engine oil leaks.

Background and Context

Air India's operational challenges have intensified following a fatal crash in June 2025 that resulted in the deaths of 260 individuals. This incident has placed the airline under scrutiny from India's civil aviation regulator, prompting the airline to acknowledge the need for urgent improvements in its operational processes and compliance culture. The Civil Aviation Ministry reported that 82.5% of 166 Air India aircraft analyzed since January 2025 exhibited recurring technical defects, compared to 36.5% for its competitor, IndiGo.

Official Statements and Responses

In response to the rising technical incidents, Air India has initiated a comprehensive program aimed at enhancing technical reliability. The airline has increased its critical spares inventory by over 30% and made substantial capital investments in engineering infrastructure. Air India CEO Campbell Wilson has highlighted the challenges posed by supply chain disruptions, which have delayed cabin retrofits and aircraft upgrades. The airline has also implemented targeted engineering measures, including periodic inspections for its Airbus A320 fleet and the replacement of hydraulic hoses on its Boeing 777 aircraft.

Criticism and Opposition

Despite these efforts, critics have raised concerns about the airline's ability to effectively manage its operational safety. The British Civil Aviation Authority has sought explanations regarding a Boeing Dreamliner that departed London with a potentially faulty fuel switch, which was later grounded in India for safety checks. Air India has responded by reminding pilots to adhere strictly to operational procedures and replacing the throttle control module on the aircraft.

Conflicting Reports and Gaps

While Air India has reported a decrease in operational incidents in recent months, the specifics of these improvements remain unclear. The Civil Aviation Ministry did not provide detailed information regarding the nature or severity of the defects found in the airline's aircraft.

What's Next

As Air India continues its efforts to revamp its operations, the airline is under close observation from both domestic and international regulators. The ongoing scrutiny and the need for systemic improvements in safety and operational standards will be critical as Air India seeks to restore its reputation and enhance its service reliability.