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CFPB Settles with Navient: $120M for Student Loan Relief

2/26/2026

25 4 Full Breakdown

Summary

Story summary

The Consumer Financial Protection Bureau (CFPB) and Navient (a student loan servicer) reached a $120 million settlement providing up to $2,000, plus a $20 million penalty and $100 million in relief.
The CFPB accused Navient of steering borrowers toward costly payment plans.
Payments began February 13, 2025.
Eligible borrowers do not need to submit claims.
Rust Consulting will assist those who have not received payment.

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Story summary

The Consumer Financial Protection Bureau (CFPB) and Navient (a student loan servicer) reached a $120 million settlement providing up to $2,000, plus a $20 million penalty and $100 million in relief.
The CFPB accused Navient of steering borrowers toward costly payment plans.
Payments began February 13, 2025.
Eligible borrowers do not need to submit claims.
Rust Consulting will assist those who have not received payment.