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Story summary
- One in five supermarket trips results in missing items, signaling widespread grocery disruption.
- A DHL Supply Chain and Retail Economics study estimates the industry loses about £2.1 billion annually in lost sales.
- Forty-four percent of shoppers have switched supermarkets in the past year, rising to nearly two-thirds for those under 45.
- Convenience stores show the greatest impact, with 63% reporting worse product availability there than in larger supermarkets.
