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NYT Tech Team Ensures Accuracy Through Strategic Outreach

3/2/2026

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Summary

Story summary

The New York Times' tech team prioritizes outreach to no-comment companies to ensure accuracy.
Pui-Wing Tam, Sheera Frenkel, and Mike Isaac describe this as core journalistic practice.
Tam says the outreach can yield unexpected insights.
Frenkel notes evasive language can reveal critical information.
Isaac stresses a 'no surprises' approach to strengthen NYT tech reporting.

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Story summary

The New York Times' tech team prioritizes outreach to no-comment companies to ensure accuracy.
Pui-Wing Tam, Sheera Frenkel, and Mike Isaac describe this as core journalistic practice.
Tam says the outreach can yield unexpected insights.
Frenkel notes evasive language can reveal critical information.
Isaac stresses a 'no surprises' approach to strengthen NYT tech reporting.