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Vancouver Whitecaps Settle Class-Action Lawsuit Over Messi Absence

3/3/2026, 11:23:40 AM

Settlement Approval and Background

The British Columbia Supreme Court has approved a CAN $475,000 ($347,000) settlement involving the Vancouver Whitecaps and Major League Soccer (MLS) following a class-action lawsuit. The lawsuit stemmed from a May 25, 2024, match where Lionel Messi was heavily promoted but ultimately did not play. This match was significant as it marked Messi's first full season in MLS, and the Whitecaps aimed to capitalize on his star power to boost ticket sales and attendance.

Core Event: The Messi Absence Controversy

The controversy began when the Whitecaps marketed the match with Messi, Luis Suarez, and Sergio Busquets as key attractions. Ticket prices surged, with fans drawn by the prospect of seeing these stars play. However, just two days before the game, it was announced that Messi and his teammates would not travel to Vancouver, leading to public disappointment and backlash. The Whitecaps attempted to mitigate the situation by offering discounts on food and free tickets to future games, but many fans felt these measures were insufficient.

Legal Claims and Allegations

The representative plaintiff, Ho Chun, claimed he purchased two tickets based on promotional materials that suggested the players would participate. His lawsuit argued that the marketing constituted a "bait-and-switch" tactic, as ticket prices were significantly inflated due to the anticipated presence of these stars. The lawsuit sought partial refunds for ticket buyers, alleging violations of the Federal Competition Act and the British Columbia Business Practices and Consumer Protection Act.

Settlement Terms and Changes

While the Whitecaps and MLS denied any wrongdoing, they opted to settle to avoid further legal costs. The settlement will see CAD $475,000 donated to three charities: KidSport BC, Canada SCORES, and BGC South Coast BC. Additionally, the Whitecaps agreed to revise their ticketing terms to clarify that player participation is not guaranteed and that marketing materials are for reference only. This change aims to enhance consumer protection and transparency.

Official Statements and Responses

A spokesperson for the Vancouver Whitecaps confirmed the settlement's approval and stated that it would be implemented according to the agreement's terms. Justice Andrew Majawa described the settlement as "fair" and noted the negative online backlash faced by the lead plaintiff, Ho Chun, highlighting the risks associated with being a representative in such cases.

Criticism and Opposition

Despite the settlement, some fans expressed dissatisfaction with the outcome. Rachele Renzi, who purchased a ticket for her brother, criticized the Whitecaps for not offering partial refunds, arguing that the inflated ticket prices were directly linked to Messi's promotion. This sentiment reflects a broader frustration among fans regarding the commercialization of sports and the expectations set by promotional campaigns.

What's Next

The settlement marks a significant moment in the ongoing dialogue about consumer rights in sports marketing. The changes to ticketing practices by the Whitecaps may influence how MLS teams approach player promotions and consumer transparency in the future.