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AI Chatbots Rise as Emotional Support, Experts Warn Caution

3/7/2026

Summary

Story summary

More Americans are turning to AI chatbots for emotional support, prompting concerns among mental health experts.
Leanna Fortunato of American Psychological Association says people seek guidance because tools cost less than therapy.
A survey shows 10.3% of U.S. adults use generative AI, mainly for personal reasons.
Heavy AI use is linked to increased loneliness, OpenAI and MIT report.
American Psychological Association warns AI should not substitute professional therapy.

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Story summary

More Americans are turning to AI chatbots for emotional support, prompting concerns among mental health experts.
Leanna Fortunato of American Psychological Association says people seek guidance because tools cost less than therapy.
A survey shows 10.3% of U.S. adults use generative AI, mainly for personal reasons.
Heavy AI use is linked to increased loneliness, OpenAI and MIT report.
American Psychological Association warns AI should not substitute professional therapy.