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Story summary
- A Harvard Business Review survey finds AI has not yet significantly replaced jobs, but firms cut positions in anticipation.
- Executives from Amazon.com, Inc. and United Parcel Service, Inc. cite AI-driven efficiency as the reason for layoffs.
- Research shows AI can boost productivity but may threaten employee trust and job security.
- New Ground Wellness, a Canada-based company, prioritizes human connections over AI, reflecting consumer preference for human service.
