Story perspectives
OpenAI Updates Policies, Engages Experts in Mental Health
3/11/2026
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Story summary
- OpenAI's vice-president of global policy sent an open letter to Canadian officials on February 26 detailing recent changes the company has made.
- The letter was shared with media outlets, providing public context for the changes.
- OpenAI said it has engaged mental health and behavioural experts to evaluate cases.
- The company also said it has made its criteria for referring cases to police more flexible.
