Story perspectives

Canada Eliminates Fees for Changing Internet and Cell Plans

3/13/2026

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Summary

Story summary

On March 12, 2026, Canada’s Radio-television and Telecommunications Commission (CRTC) announced removal of fees for changing or cancelling internet and cellphone plans, enabling consumers to switch without costs.
The move aims to enhance consumer flexibility and promote better offers.
In coming months, it will simplify how consumers compare and choose plans.
The changes strengthen the Internet Code and Wireless Code within Consumer Protection Codes.

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Story summary

On March 12, 2026, Canada’s Radio-television and Telecommunications Commission (CRTC) announced removal of fees for changing or cancelling internet and cellphone plans, enabling consumers to switch without costs.
The move aims to enhance consumer flexibility and promote better offers.
In coming months, it will simplify how consumers compare and choose plans.
The changes strengthen the Internet Code and Wireless Code within Consumer Protection Codes.