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AI Chatbots: Rising Emotional Support Amid Mental Health Crisis

3/15/2026

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Summary

Story summary

Joe, a 20-year-old student in Hong Kong, uses OpenAI's ChatGPT for emotional support.
He says the AI may understand him better than friends.
A recent survey links rising AI reliance to emotional distress, with depression and anxiety scores at record highs.
Mental health advocates warn against overreliance and say AI can complement traditional therapy if used wisely.
Currently, 22% of Hongkongers use AI chatbots for emotional management.

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Story summary

Joe, a 20-year-old student in Hong Kong, uses OpenAI's ChatGPT for emotional support.
He says the AI may understand him better than friends.
A recent survey links rising AI reliance to emotional distress, with depression and anxiety scores at record highs.
Mental health advocates warn against overreliance and say AI can complement traditional therapy if used wisely.
Currently, 22% of Hongkongers use AI chatbots for emotional management.