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Story summary
- Travelodge revised its door key policy after a December 2022 sexual assault in which Kyran Smith obtained a key card by falsely claiming to be the victim's boyfriend.
- CEO Jo Boydell apologized and said new procedures will require explicit permission before issuing additional keys.
- The victim criticized the initial response and urged security improvements, including mandatory door chains.
- Labour MPs will meet with Jo Boydell to discuss security concerns.
