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AI Automation Could Spike Youth Unemployment to 30%

3/17/2026

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Story summary
  • Bill McDermott, CEO of ServiceNow, warned that unemployment for young workers could rise to 30% due to automation of entry-level roles by AI agents.
  • Currently, 5.6% of recent graduates are unemployed, compared with 4.2% of the general population.
  • Since the rise of AI tools like ChatGPT, job postings have dropped by 32%.
  • Hiring for new graduates in tech has decreased by over 50% since 2019.