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Spotify Premium Users Hit by Glitch: Ads and Downgrades

3/19/2026

50 4 Full Breakdown

Summary

Story summary

Spotify is facing a widespread issue where Premium subscribers hear ads and see accounts labeled as 'Free'.
The problem began around noon PT on March 18, 2026, downgrading Family plans to Basic.
Spotify acknowledged the outage and advised users to log out and back in, but the issue remains unresolved for many.
The glitch follows a recent app update and is under investigation, with no exact cause yet identified.

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Story summary

Spotify is facing a widespread issue where Premium subscribers hear ads and see accounts labeled as 'Free'.
The problem began around noon PT on March 18, 2026, downgrading Family plans to Basic.
Spotify acknowledged the outage and advised users to log out and back in, but the issue remains unresolved for many.
The glitch follows a recent app update and is under investigation, with no exact cause yet identified.