Full Breakdown
Rotorua Library Launches Free Digital Support Initiative
3/19/2026, 3:36:13 PM
Introduction of Digital Support Services
Rotorua Library, in collaboration with Digi-Coaches, has initiated a 12-week program offering free, drop-in digital support for residents. This initiative aims to assist the community in navigating the rapidly evolving technological landscape. Starting this week, a Digi-Coach will be available at Rotorua Library, Te Aka Mauri, from Monday to Friday, between 10 AM and 2 PM, providing personalized assistance with various digital challenges.
Services Offered
The digital support program encompasses one-on-one guidance on a range of topics, including smartphones, tablets, applications, emails, online services, and artificial intelligence tools. This initiative is designed to ensure that all community members, regardless of their technological proficiency, can access essential digital resources. Additionally, residents have the opportunity to engage in virtual reality sessions, allowing them to explore different career pathways through immersive experiences.
Community Need for Digital Support
Julianne Wilkinson, the manager of Rotorua Library, emphasized the increasing demand for digital support within the community. As technology continues to advance, the library's initiative seeks to bridge the gap for those who may feel overwhelmed or left behind by these changes. The program not only addresses immediate digital challenges but also encourages residents to explore new career opportunities through innovative technology.
Official Statements & Responses
Wilkinson stated, “The need for digital support in the community is greater than ever,” highlighting the library's commitment to fostering digital literacy and accessibility. This initiative reflects a proactive approach to equip residents with the necessary skills to thrive in a digital world.
Why It Matters
The launch of this digital support program is significant as it addresses the growing digital divide in Rotorua. By providing free access to personalized assistance and career exploration through virtual reality, the library aims to empower residents, enhance their digital skills, and ultimately improve their employability in an increasingly technology-driven job market.
What's Next
As the program unfolds over the next 12 weeks, the library will monitor participation and gather feedback to assess the impact of the initiative on the community. Future plans may include expanding the program based on the needs identified during this initial phase.
Verbatim Quotes
- “Rotorua Library manager Julianne Wilkinson said the need for digital support in the community is greater than ever.” — Julianne Wilkinson, Rotorua Library Manager
